All our orders are shipped using DHL and you are provided with the tracking number.
The shipping time is up-to 7 working days worldwide.
The order processing time for custom orders is 10 -12 days and 1-2 days for Ready to wear.
*Shipping period excludes clearance delays, customs, and subject countries restrictions due to the pandemic.
We are unable to provide refunds for our service. We can however provide you with an exchange.
For all the returns and exchanges please contact us at firstname.lastname@example.org within 7 days of receiving the order.
The customer will have to pay the shipping charge for returns. Returns that are damaged, soiled, altered, or perfumed will not be accepted and will be sent back to the customer.