Most frequently asked questions


Yes, Shipping is free for UAE orders only and the delivery time is 1-2 working days.

Yes, we do shipping worldwide for over 200 countries and shipping time is usually 7 working days and the charges are automatically calculated based on your location and weight of the package.

The order processing time is 10 -12 working days and shipping time within UAE is 2- Working days. You will be able to track your order.


You can pay online with our secure payment processor using your debit card or credit card. Visa and mastercard is accepted.


You can reach to us at info@zahrakarmostaji.com or whatsapp us at 00971 50-7358012. Alternatively, you can fill the contact us page and we will get back to you in 1-working day.

Please wash the material by only dry cleaning.


Still have questions?